Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Random missing emails

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  • Lêste antwurd fan Matt

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Hi I have a Virgin.net email account. I use MailWasher to check my emails & delete unwanted/spam messages. I then open Thunderbird. Some messages that I want to keep are visible in MailWasher but not Thunderbird. I can also access emails by my phone or Virgin webmail - the emails are missing there too. MailWasher checks for new emails frequently and, I assume, deletes those messages which are not visible in Thunderbird on the next check. I have checked all folders in Thunderbird and webmail including Deleted, Spam/Junk and the missing emails are not there. This is a new issue, only happening over the last few days. Is it possible for Thunderbird to delete messages without my knowledge and without sending them to Deleted/Junk?

Hi I have a Virgin.net email account. I use MailWasher to check my emails & delete unwanted/spam messages. I then open Thunderbird. Some messages that I want to keep are visible in MailWasher but not Thunderbird. I can also access emails by my phone or Virgin webmail - the emails are missing there too. MailWasher checks for new emails frequently and, I assume, deletes those messages which are not visible in Thunderbird on the next check. I have checked all folders in Thunderbird and webmail including Deleted, Spam/Junk and the missing emails are not there. This is a new issue, only happening over the last few days. Is it possible for Thunderbird to delete messages without my knowledge and without sending them to Deleted/Junk?

Alle antwurden (1)

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Why are you looking to Thunderbird as the issue. Try disabling mailwasher. It routinely deletes mail and is you are using POP mail, it is probably the root cause..