We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

no audio/video

  • 1 antwurd
  • 0 hawwe dit probleem
  • 8 werjeftes
  • Lêste antwurd fan zeroknight

CellKey
CellKey
more options

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new update and keeps telling me failed to check for update.

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new update and keeps telling me failed to check for update.

Alle antwurden (1)

zeroknight
zeroknight
more options

Check that *redirector.gvt1.com* is accessible and not being blocked (it should show a Google logo with a 404 error).

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Disable any third-party security software, this may require rebooting into Windows Safe Mode (networking enabled).