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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

New primary password not accepted

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brooklynseltzer
brooklynseltzer
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I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted?

I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted? I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

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cor-el
cor-el
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Maybe you had accidentally Caps Lock set. You can rename/remove key4.db and logins.json in the Firefox profile folder to reset the Primary Password and start with fresh files. If you have logins showing in logins.json then you may want to keep a backup copy of both files

You can use the button on the "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).

You can can inspect the current login state and login and logout and change the Primary Password via the Security Device Manager.

  • Settings -> Privacy & Security
    Security -> Certificates -> Security Devices

In the left panel select "Software Security Device". You can find "Log In" and "Log Out" and "Change Password" in the very right panel.