We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

No e-mail content visible after installation of version 128.0b

  • 4 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan Wayne Mery

planabuild
planabuild
more options

Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th September 2021 - would not display at all.

Emails in the Drafts and Sent areas were unaffected.

Emails received since 12th June are displaying normally - as are e-mails dated prior to 28th September 2021.

I have re-indexed the Inbox with no improvement.

The INBOX e-mails show quite normally in Windows Mail -which I only use on my laptop.

Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th September 2021 - would not display at all. Emails in the Drafts and Sent areas were unaffected. Emails received since 12th June are displaying normally - as are e-mails dated prior to 28th September 2021. I have re-indexed the Inbox with no improvement. The INBOX e-mails show quite normally in Windows Mail -which I only use on my laptop.

Alle antwurden (4)

david
david
  • Top 10 Contributor
more options

Please keep in mind that the beta can have bugs. The opening message is"WARNING: Beta can be unstable, and there is potential to lose data."

planabuild
planabuild Fraacheigener
more options

I am well aware that it is a beta release but for the benefit of all users the fault still needs fixing if it is a bug in the system - rather than a loss of data during the update process. All the e-mail headers are stiil in the file.

Is the content kept separatly from the headers ? - if so is there a back up file created during the system update process ?

It seems strange that it only affects a range of e-mail content and not everything in the file.

david
david
  • Top 10 Contributor
more options

Is this an IMAP account? If so, try File>offline>download

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

planabuild, Same problem after Help > Troubleshoot Mode?