Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Unable to set up Thunderbird with Xfinity, stuck in a login loop

  • 1 antwurd
  • 0 hawwe dit probleem
  • Lêste antwurd fan sfhowes

dvhalinka
dvhalinka
more options

I just built a new PC running Windows 11 for my Dad. When I set up his Xfinity email on Thunderbird, it opens up a browser window and asks him to log into Xfinity. After typing in the email address and clicking 'Let's go', it refreshes the page and asks for the email address again.

Sometimes, it advances and then asks for the password. The same thing happens where it just refreshes the page and asks for my password again, regardless of whether I type in the correct or incorrect password.

I have cleared the cache and cookies, restarted the computer, and reinstalled Thunderbird countless times.

Is there any way around this? He ran an older version of Thunderbird on his old PC with no issue.

I just built a new PC running Windows 11 for my Dad. When I set up his Xfinity email on Thunderbird, it opens up a browser window and asks him to log into Xfinity. After typing in the email address and clicking 'Let's go', it refreshes the page and asks for the email address again. Sometimes, it advances and then asks for the password. The same thing happens where it just refreshes the page and asks for my password again, regardless of whether I type in the correct or incorrect password. I have cleared the cache and cookies, restarted the computer, and reinstalled Thunderbird countless times. Is there any way around this? He ran an older version of Thunderbird on his old PC with no issue.

Alle antwurden (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Have you accepted cookies in TB (not the browser) Settings/Privacy & Security? If not, that is usually why you have to enter your address manually in the OAuth window, and the authentication fails. When cookies are accepted, the address is entered automatically.

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.