Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

New Host need backup large profile

  • 2 antwurd
  • 0 hawwe dit probleem
  • Lêste antwurd fan Kelly

more options

I am moving to a new web host and want to backup my emails before I migrate to new host.

Need help with large 23GB profile of data and some steps that will work. I am a bit confused by some things I read and have tried. Important to save files and addresses of important contacts. Have lots of backup drive room, but need to understand proper steps to do this.

I'm a supporter of Tbird and Dev Team.

Thanks, Kelly E McClelland

I am moving to a new web host and want to backup my emails before I migrate to new host. Need help with large 23GB profile of data and some steps that will work. I am a bit confused by some things I read and have tried. Important to save files and addresses of important contacts. Have lots of backup drive room, but need to understand proper steps to do this. I'm a supporter of Tbird and Dev Team. Thanks, Kelly E McClelland

Bewurke troch Matt op

Alle antwurden (2)

more options

To save messages, my suggestion is this: - click account settings>synchronization&storage and verify that you have it set to sync all messages. check 'advanced' button to verify the desired folders can be accessed offline. - then, click file>offline>download to ensure that all content is downloaded, not just headers. - you can then exit thunderbird, use windows file explorer to safely copy the folders elsewhere - while in windows file explorer, the addressbook is abook.sqlite and the collected addresses addressbook is history.sqlite

These steps should capture the data. After that, post back for suggestions on next steps.

Behelpsum?

more options

Will give this a try and see how it goes. Will get back to you after I've had time to follow your next set of instructions! Thanks!

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.