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Trouble using Firefox on New Computer

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balal36
balal36
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Hello:

I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the same settings as the ones on my old Mac. What seems to be the problem? Is it the new chip?

Regards,

Moe

Hello: I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the same settings as the ones on my old Mac. What seems to be the problem? Is it the new chip? Regards, Moe

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NoahSUMO
NoahSUMO
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Hi its definitely not the new chip in your MacBook Air. One other person has also reported this happening on iOS as well. So it could be a issue with Costco's site. I'm glad you can still login using your old MacBook & iPhone.

I think this issue is gonna take a while to investigate since not everyone has a Costco account. I will see if this issue has a bug report filed as it sounds like people with newer Mac devices might not be able to login to Costco.

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