Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Spam / Junk

  • 1 antwurd
  • 0 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan sfhowes

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Why are there two folders, "junk" and "spam"?

All your help verbiage seems to treat them as one, but the program doesn't We have emails cycle from spam to inbox to spam, and the only way to deal with them is to delete them The inbox decides they are spam (how?) and does it repeatedly regardless of the various attempts to move them back to the inbox. There are no "not spam" action commands. Please get rid of the spam folder (classify everything as junk) or give us some management tools to direct emails to their proper location.

Why are there two folders, "junk" and "spam"? All your help verbiage seems to treat them as one, but the program doesn't We have emails cycle from spam to inbox to spam, and the only way to deal with them is to delete them The inbox decides they are spam (how?) and does it repeatedly regardless of the various attempts to move them back to the inbox. There are no "not spam" action commands. Please get rid of the spam folder (classify everything as junk) or give us some management tools to direct emails to their proper location.

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If junk controls in Account Settings are active on the account, TB uses a Junk folder. Spam folders are defined and managed by the mail provider through webmail settings. Some providers name it 'Bulk' or 'Junk' or 'Junk E-mail' etc.

It's less confusing to apply TB's or the mail provider's filters, but not both.

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.