Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Get Messages button not working correctly?

  • 1 antwurd
  • 0 hawwe dit probleem
  • Lêste antwurd fan frisée

more options

Just installed latest Thunderbird version 128.5.2. Previously using a very old 78.5 version for many years. I now have a row of buttons on the toolbar at the very top. The first button is "Get Messages." When I first open Thunderbird and click that button, nothing happens. If I right click that button I see two options. One is to "Get All New Messages" and the other is the name of my only account. If I click the "Get All New Messages" option, it still does not work. If I click the name of my account, it proceeds to asks for my password and look for new messages. There is also a small button that looks like a cloud with a down arrow below Menu Bar under the word File. That is also used to Get Messages. When I click that button after first opening Thunderbird, it works. It asks for my password and looks for new messages. The odd thing is this. After I get it to work the first time and I type in my password and it look for new messages, then the "Get Messages" button at the top that did not work at first now works. So when first open Thunderbird that button does not work to do the first check for new mail. After using the cloud icon the do the first check when first opening Thunderbird, then the larger button at the top works. Anyone know why it works this way? Thanks, Tim

Just installed latest Thunderbird version 128.5.2. Previously using a very old 78.5 version for many years. I now have a row of buttons on the toolbar at the very top. The first button is "Get Messages." When I first open Thunderbird and click that button, nothing happens. If I right click that button I see two options. One is to "Get All New Messages" and the other is the name of my only account. If I click the "Get All New Messages" option, it still does not work. If I click the name of my account, it proceeds to asks for my password and look for new messages. There is also a small button that looks like a cloud with a down arrow below Menu Bar under the word File. That is also used to Get Messages. When I click that button after first opening Thunderbird, it works. It asks for my password and looks for new messages. The odd thing is this. After I get it to work the first time and I type in my password and it look for new messages, then the "Get Messages" button at the top that did not work at first now works. So when first open Thunderbird that button does not work to do the first check for new mail. After using the cloud icon the do the first check when first opening Thunderbird, then the larger button at the top works. Anyone know why it works this way? Thanks, Tim
Keppele skermôfbyldingen

Alle antwurden (1)

more options

Does Shift+F5 work? Did you do a clean install or try to overwrite the new version?

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.