Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

i cannot get firefox to work with my internet browser firefox. unfortunatelt\y i have to use explorer if i want to see my email

  • 4 antwurd
  • 10 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan donscott

more options

i can't use firefox for getting my email. comcast is my internet provider and they can't fix the problem. i have to use explorer which works fine. i have a hp pavilion entertainment pc laptop that uses the XP operating system. i would prefer to use firefox.

This happened

Every time Firefox opened

== it's been over a year

i can't use firefox for getting my email. comcast is my internet provider and they can't fix the problem. i have to use explorer which works fine. i have a hp pavilion entertainment pc laptop that uses the XP operating system. i would prefer to use firefox. == This happened == Every time Firefox opened == it's been over a year

Alle antwurden (4)

more options

What kind of problem do you have when you try to access your email? What do you see or not see that is different from what you expect?

You said that Comcast can't fix the problem. Have you contacted their support? What did they say was the problem?

more options

when i go to comcast email it does not open but does on internet explorer- this worked in firefox up to two days ago- I know of nothing new that comcast has done to change this. I prefer firefox but if i can not access my email I will have to use IE or google- pls help me fix this problem.

more options

Can't open comcast email on laptop. worked fine until a few days ago. did one one of your updates change things around?

more options

Me too.

Seems like it was Friday sometime when this happened and now the only way to retrieve emails is to go to IE. Lame! We called comcast and they got us to remove the cache of cookies and then basically said it was a firefox problem and that we could try to "reset" it.

I have even tried updating to the latest version of firefox and same results.