Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Trying to install 3.6.8. Error: 3.6.8.exe is not a valid program

  • 1 antwurd
  • 21 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

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Running Windows XP Home Edition on a Pentium III with 512MB RAM. Downloaded the new 3.6.8 installation files. Only options were Save and Cancel. Saved files, then tried to execute Firefox Setup 3.6.8.exe. Error message is "Firefox Setup 3.6.8.exe is not a valid Win32 application."

Running Windows XP Home Edition on a Pentium III with 512MB RAM. Downloaded the new 3.6.8 installation files. Only options were Save and Cancel. Saved files, then tried to execute Firefox Setup 3.6.8.exe. Error message is "Firefox Setup 3.6.8.exe is not a valid Win32 application."

Alle antwurden (1)

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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
Do not forget to re-enable the scanning in your anti-virus software after you are finished with downloading and installing.

See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)


Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 8.0 r22
  • Java Plug-in 1.5.0_01 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.