Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I have a user that, when she opens up Firefox, her tabs open up to what she had open on August 23rd.

  • 2 antwurd
  • 1 hat dit probleem
  • 9 werjeftes
  • Lêste antwurd fan jjboldt

jjboldt
jjboldt
more options

It's like it took a snapshot that day and now whenever she opens on a new Firefox browser, it brings up the same tabs in the same spots she had from that day. One is her gmail and it always opens to a specific email on that day. It does not ask her to "save & quit". I can get it to ask, but then it does what it's alwasy been doing. What's up with that? I removed Firefox and installed the latest version to no avail. Her homepages are set which it does open to them, just to waht she was doing back on August 23rd.

It's like it took a snapshot that day and now whenever she opens on a new Firefox browser, it brings up the same tabs in the same spots she had from that day. One is her gmail and it always opens to a specific email on that day. It does not ask her to "save & quit". I can get it to ask, but then it does what it's alwasy been doing. What's up with that? I removed Firefox and installed the latest version to no avail. Her homepages are set which it does open to them, just to waht she was doing back on August 23rd.

Alle antwurden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file sessionstore.js in the Profile Folder
Delete the files sessionstore.js and sessionstore.bak and any existing files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js .

See http://kb.mozillazine.org/Session_Restore

jjboldt
jjboldt Fraacheigener
more options

Strange. I have a sessionstore.js file on my pc, but the user that is having this user did not have one (or a .bak file either) so I was unable to delete anything. I've done a fresh install after completely removing what was on there. It was a more thorough removal this time so we'll see waht happens when the user tries it again. Thanks for the suggestion though.