Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

"Cannot uninstall an add-on" didn't help me.

  • 5 antwurd
  • 21 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan sjw

kittykatsays
kittykatsays
more options

I followed the directions in the article and the extensions won't complete uninstalling. When I go to my add-ons it says to "Restart Firefox to complete your changes" and I do, over and over and over, and nothing happens. What can I do to fully remove them?

I followed the directions in the article and the extensions won't complete uninstalling. When I go to my add-ons it says to "Restart Firefox to complete your changes" and I do, over and over and over, and nothing happens. What can I do to fully remove them?

Bewurke troch kittykatsays op

Alle antwurden (5)

TonyE
TonyE
  • Moderator
more options

Try the methods in the cannot uninstall an add-on article. There is further information that can help here - Uninstalling add-ons - MozillaZine Knowledge Base

kittykatsays
kittykatsays Fraacheigener
more options

None of those worked for me. Is the only option left making a new profile?

sjw
sjw
more options

Same here. Trying to uninstall 2 add-ons: Open in IE, and IE Tab Plus.

I tried various combinations of uninstall/restart/reinstall/disable, etc., and I tried everything listed above, but the 2 add-ons are still displayed as "This add-on will be uninstalled when Firefox is restarted."

Firefox 3.6.10, Win7 Pro 64.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

You may also need to "Reset all user preferences to Firefox defaults" on the Safe mode start window.

sjw
sjw
more options

Deleting the files (extensions.rdf, extensions.cache, extensions.ini, and compatibility.ini ) did the trick.

Thank you VERY much for your help.