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wont upgrade

  • 2 antwurd
  • 9 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan JT

JT
JT
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from the day it came out it will NOT upgrade! i even taken it out and then to older version and did not work and still wont update it or change off of it and then i taken and got the new but still says the same thing it says im Version 3.6.11 but will not stop saying the restart firefox or anything and i even tryed to quit and not save what i had up and still dont work 


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pic http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png

from the day it came out it will NOT upgrade! i even taken it out and then to older version and did not work and still wont update it or change off of it and then i taken and got the new but still says the same thing it says im Version 3.6.11 but will not stop saying the restart firefox or anything and i even tryed to quit and not save what i had up and still dont work [http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png external link] pic http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png

Alle antwurden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder: 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
  • Download a fresh Firefox 3.6.12 copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
JT
JT Fraacheigener
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YAY thanks and so far it working right lol it up to date now :D