Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I'm locked out of this site and had to re-register under a different name. Why?

  • 2 antwurd
  • 3 hawwe dit probleem
  • 9 werjeftes
  • Lêste antwurd fan firedogfox

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I've had an account at this site for a long time but I rarely visit. I tried today and the login rejected my username and/or email address and password. I requested a password reset and received an email with the link to do so. Yet when I reset it, I was still locked out and received the same error message (i.e., that my username and/or email address and password did not match.) I had to re-register under a different username, password and email address to get to here. I'd like to go back to my original but I can't find any help for this.

I've had an account at this site for a long time but I rarely visit. I tried today and the login rejected my username and/or email address and password. I requested a password reset and received an email with the link to do so. Yet when I reset it, I was still locked out and received the same error message (i.e., that my username and/or email address and password did not match.) I had to re-register under a different username, password and email address to get to here. I'd like to go back to my original but I can't find any help for this.

Alle antwurden (2)

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Try to post on the Contributors forum to get the attention of a forum Administrator.

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Thanks. I just did.