Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Won't play netflix films - goes instead to another netflix page.

  • 7 antwurd
  • 165 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan jrohrich

Canoe
Canoe
more options

Firefox 4 refuses to play Netflix streaming films. They worked fine in the last version of Firefox 3 that I had yesterday. I added some security and blocking add-ons but then disabled those other than the ones I'd been using with the prior version. Netflix recognizes my account but when I click on the "resume play" button, or if I select a film and tell it to play it, it defaults to another Netflix page with instructions of some sort - it will not play streaming videos.

Firefox 4 refuses to play Netflix streaming films. They worked fine in the last version of Firefox 3 that I had yesterday. I added some security and blocking add-ons but then disabled those other than the ones I'd been using with the prior version. Netflix recognizes my account but when I click on the "resume play" button, or if I select a film and tell it to play it, it defaults to another Netflix page with instructions of some sort - it will not play streaming videos.

Keazen oplossing

I just updated to the new Firefox and it wouldn't stream my Netflix movies. I was getting an error code related to Silverlight. I called Netflix and they had me enable my history and that fixed the problem. Their tech support, said the history/cookies must be enabled to stream movies. Hope this helps! (I also followed the prompt on the screen from Netflix with this error code to delete my old saved certificates, etc.)

Dit antwurd yn kontekst lêze 👍 6

Alle antwurden (7)

Oddworldian
Oddworldian
more options

Downloaded Google Chrome...it works there...way to go firefox :/

Canoe
Canoe Fraacheigener
more options

Thanks but I'm already using Safari for that purpose and it works fine. I would like to know either how to get Firefox/4 to work right, or when an upgrade will fix the problem.

osbornla
osbornla
more options

Keazen oplossing

I just updated to the new Firefox and it wouldn't stream my Netflix movies. I was getting an error code related to Silverlight. I called Netflix and they had me enable my history and that fixed the problem. Their tech support, said the history/cookies must be enabled to stream movies. Hope this helps! (I also followed the prompt on the screen from Netflix with this error code to delete my old saved certificates, etc.)

Canoe
Canoe Fraacheigener
more options

Many thanks. Worked like a charm!

asafo
asafo
more options

I couldn't stream movies on older versions of 3 so I tried 4. It doesn't work either. It works fine on IE. Netflix can't fix this. My ISP can't fix this. Now I can't even access my account on Netflix, but every other website works fine.

Since there's no tech support for Firefox (no phone number and I couldn't get the live chat to work), I'll have to switch to IE and risk viruses.  ;- (

ChazD3
ChazD3
more options

Netflix streaming works fine in IE. I love Firefox but geeeeez! It looks like this prob is not brand new and the only solution I could understand enough to perform (clear cookies and cache) in tools, didn't work.

jrohrich
jrohrich
more options

I uninstalled Silverlight then let it reinstall when trying to play Netflix. Has worked fine ever since. Looks like a glitch with a simple workaround.

Bewurke troch jrohrich op