If using NoScript or some other script-blocking add-on, you must allow (or temporarily allow) 192.168.1.1 for it to work. *Have to reset the password from the default? For the default, see the documentation that came with with router. *Many times the the user name is not used, just the password. Also see the suggestion here: https://support.mozilla.com/en-US/questions/801393 (I do not need to turn that option off to use my router.) <br /> ------------------------ <br /> '''You need to update the following plugin:''' *Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615 #'''''Check your plugin versions''''' on either of the following links': #*http://www.mozilla.com/en-US/plugincheck/ #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/ #*'''Note: plugin check page does not have information on all plugin versions''' #'''Update Shockwave for Director''' #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player. #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it). #*When the download is complete, exit Firefox (File > Exit) #*locate and double-click in the installer you just downloaded, let the install complete. #*Restart Firefox and check your plugins again. #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox