Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

While IE 8 prints FF 3.6.16 runs into a "unknown error" when I attemp to print from a website; how to fix it?

  • 4 antwurd
  • 27 hawwe dit probleem
  • 10 werjeftes
  • Lêste antwurd fan Newbeak

more options

I call up a web page, I click on File and the click on Print. The print process begins but at about 50% progress an error message pops up saying that "An unknown error has occurred in the printing process..." and the process comes to a halt.

IE 8 simply prints the same page without difficulty. HP support was not able to help.

I call up a web page, I click on File and the click on Print. The print process begins but at about 50% progress an error message pops up saying that "An unknown error has occurred in the printing process..." and the process comes to a halt. IE 8 simply prints the same page without difficulty. HP support was not able to help.

Alle antwurden (4)

more options
more options

edmeister it worked. The setting called out my previous printer. I clicked the reset, restarted Firefox and printed the page without difficulty.

Thanks for your help.

more options

did not work for me

more options

So far,it seems to work.Funny,I have described this problem to someone at Bugzilla@mozilla.org,and they couldn't help me,and never suggested the "reset" option.The problem has been intermittent,which leaves me holding my breath-hopefully,my problem is permanently solved.Thanks! Update: Not sure if this helps,but something bizarre is happening in my Preferences. The "print.print_printer" entry has disappeared (which I had reset earlier),and when I close and restart FF,the settings in Preferences change,seemingly at random.Sometimes Print works,sometimes it doesn't. Attached are screen shots of both Preference states which seem to cycle back and forth. It doesn't seem to affect the ability/inability to print when in either state.

Bewurke troch Newbeak op