Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

New Update 3.6.17 will not install

  • 1 antwurd
  • 21 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan woodsbre

more options

I have tried installing this new update numerous times without success.

It give me a error messege that says firefox is running somewhere else.

this is the messege copy and pasted (The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again.)

I have closed all browsers, even ctrl, alt, del, to make sure firefox related processes were not running. I have also attempted to restart my computer numerous times.

Now everytime I run FF it gives me the update install permission.

If i click yes it goes through the same processs, of saying I already have ff open, and can not install.

(Currently running on Windows 7 Home Premium 64 bit)

I have tried installing this new update numerous times without success. It give me a error messege that says firefox is running somewhere else. this is the messege copy and pasted (The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again.) I have closed all browsers, even ctrl, alt, del, to make sure firefox related processes were not running. I have also attempted to restart my computer numerous times. Now everytime I run FF it gives me the update install permission. If i click yes it goes through the same processs, of saying I already have ff open, and can not install. (Currently running on Windows 7 Home Premium 64 bit)

Alle antwurden (1)

more options

will post screen shots give me a minute