Download Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free

There's a possibility that the rogue app will prevent you from accessing that site. If that's the case, then download the setup file to another computer (a friend's PC, or one at work) and then copy the setup file to a USB drive and then from there, copy it to your own laptop.

You can also find help on removing it @ http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2011

Thanks Xircal Had thought of Malwarebytes, will check out bleepingcomputer. It's my daughters laptop that is infected. She is bringing it to me tomorrow, will post how I get on. jjds

OK. If you need any more help, don't hesitate to ask.

Hi Xircal Thanks again, combination of bleeping computer and malwarebytes did the trick. My daughter now thinks I'm a genius !!. jjds

You're welcome.

Could you please click the "Solved It" button to take your post out of the loop?

Thanks.