Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Bad request error when opening yahoo mail

  • 5 antwurd
  • 161 hawwe dit probleem
  • 8 werjeftes
  • Lêste antwurd fan cor-el

more options

I cannot open my Yahoo mail. I goes to a blank page and says "Bad Request" on the top. I can go back to where I was by clicking on the back button.

I cannot open my Yahoo mail. I goes to a blank page and says "Bad Request" on the top. I can go back to where I was by clicking on the back button.

Alle antwurden (5)

more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

Does not solve the problem.

more options

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.

You can also do a test by switching on Private Browsing.
Firefox doesn't use the disk cache and the currently saved cookies if you are in PB mode.

  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Check-mark: [X] "Permanent Private Browsing mode"
more options

Hi everybody, I am experiencing the same problem, and unfortunately clearing the cache and the cookies didn't help. Also, in my Profile Folder there is only one file called ri4ebjmt.default (i.e., no cookies.*). So, what should I do now?

Any help is appreciated.

more options

The folder ri4ebjmt.default is the Firefox profile folder.
You need to look in that folder to see the files in it.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder