Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Is it possible to restore access to Sync account by sync key only?

  • 5 antwurd
  • 3 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan silkphoenix

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I forgot the e-mail (username) of my sync account (or maybe I just misspelled it while registering). So now I have only the password and the sync key. Is it possible to regain access on my account somehow?

I forgot the e-mail (username) of my sync account (or maybe I just misspelled it while registering). So now I have only the password and the sync key. Is it possible to regain access on my account somehow?

Alle antwurden (5)

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When you go to: Tools > Options > Sync

Do you see your email address/user name on the top?

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Oh, I forgot to mention that I’m trying to do all this on another PC, and I don’t have access to the original Firefox files. So I’m unable to locate the username somewhere at my side.

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In your new PC, did you see an option like "Forgot my User Name"? in the "Manage Account" under the Sync Tab?

If not, I don't think it's possible to access your account unless you can get hold of your user name from your old PC.

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Nothing like this :( I saw options to reset password\generate new key, but nothing about username.

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I think you are out of luck, sorry.