Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

When a website is accessed, firefox downloads a trace file and throws an error

  • 1 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Xircal

freek_out
freek_out
more options

It downloads a trace file to temp folder and opens a web page on a new tab with the following mentioned on the page:

"function FindProxyForURL(url, host) { return "PROXY adsl.hclinsys.com:8080; DIRECT"; }"

I am accessing websites over my office network, which has a proxy configured.

It downloads a trace file to temp folder and opens a web page on a new tab with the following mentioned on the page: "function FindProxyForURL(url, host) { return "PROXY adsl.hclinsys.com:8080; DIRECT"; }" I am accessing websites over my office network, which has a proxy configured.

Alle antwurden (1)

Xircal
Xircal
more options

First and foremost, the version of Firefox you have installed is out of date and a potential security risk. The main reason for this is because there was a security breach at Comodo which is an SSL certificate provider recently whereby a number of fraudulent certificates were inadvertently issued. These allow a hacker to impersonate any site including online banking and the Firefox version you're running at the moment will not warn you that the site is a fake. The fraudulent certificates were blacklisted in v3.6.17 and beyond.

See: http://blogs.comodo.com/it-security/data-security/the-recent-ra-compromise/

So what I suggest you do in the first instance is to download 3.6.17 first of all and then check to see if it makes any difference. Here are the steps to follow to ensure a clean installation.

  1. Go to Download Firefox v3.6.17 and download it to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

Also, some of your plugins are seriously out of date as well which exposes your system to exploits. Here are the relevant security advisories.

To check which others you need to update, please visit the Plugins Check page

If you experience a connection problem with any of these, either disable your proxy server, or use Internet Explorer to download the relevant updates, but choose "Save" when you see the prompt and save the files to your desktop. Do not use IE's "Run" option.