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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Newly downloaded version icon won't drag into Applications folder because I "don't have sufficient privileges" - what does that mean & how do I fix it?!

  • 3 antwurd
  • 13 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan cor-el

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I opened a new window in Firefox, which was still open from last night. I saw the notice: URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! So, I clicked on the download which ran fine. At step 3, drag the Firefox icon to the Applications icon, a pop up said I didn't have sufficient privileges to do that. What does this mean and how do I fix it?! Thank you, Allison

I opened a new window in Firefox, which was still open from last night. I saw the notice: URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! So, I clicked on the download which ran fine. At step 3, drag the Firefox icon to the Applications icon, a pop up said I didn't have sufficient privileges to do that. What does this mean and how do I fix it?! Thank you, Allison

Alle antwurden (3)

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Excellent! It worked, thanks hugely!

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You're welcome

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