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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Mozilla says to upgrade, yet when I do nothing has changed and I have downloaaded it three times now.

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Penny86
Penny86
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There is a warning on the main page, saying to upgrade because I am not protected, and I have downloaded the upgrade three times, (clicked on Download, save, it downloads) but it doesn't seem to recognise the new upgrade and I keep getting the same message. What I am doing wrong please?

There is a warning on the main page, saying to upgrade because I am not protected, and I have downloaded the upgrade three times, (clicked on Download, save, it downloads) but it doesn't seem to recognise the new upgrade and I keep getting the same message. What I am doing wrong please?

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the-edmeister
the-edmeister
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https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.