We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Attempt to download an EXE file is first cancelled (without my consent), then, after restarting the downloaded file fails to appear on my computer.

  • 2 antwurd
  • 5 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan moffatbrian

moffatbrian
moffatbrian
more options

Just installed FF v.5 on Win XP. Now I am unable to download exe files. I have worked through suggestions on a FF-help page entitled "Unable to download or save files".

I have turned off my firewall with no success. I use ESET NOD32 and SpyBot. I AM able to download image files (and I assume other types as well).

I can download exe files with Chrome without difficulty.

Just installed FF v.5 on Win XP. Now I am unable to download exe files. I have worked through suggestions on a FF-help page entitled "Unable to download or save files". I have turned off my firewall with no success. I use ESET NOD32 and SpyBot. I AM able to download image files (and I assume other types as well). I can download exe files with Chrome without difficulty.

Alle antwurden (2)

Svetlana
Svetlana
more options

Does this issue happen in safe mode?

moffatbrian
moffatbrian Fraacheigener
more options

Yes it happens in Safe Mode also. And, again, this only starting happening recently and doesn't appear to be correlated with any system change that I am aware of.

However, I found a solution on a rather old article. It seems that the problem is corrected by setting to "false" the following item in the about:config.

browser.download.manager.scanWhenDone

The kb article where I found the answer is at: http://kb.mozillazine.org/Browser.download.manager.scanWhenDone

I still don't know why the "virus scan" and/or application of the "Windows security policy checks" causes this problem. However, I have now observed that the file appears while being downloaded. And, then, immediately after download, the file is removed - no idea what is triggering this deletion.

Thank you for your help.

Bewurke troch moffatbrian op