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Firefox stops working properly after a period of time

  • 7 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan Hasan

july1962
july1962
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btw, I can't type in this box. I'm typing this in another program and pasting it in.

Using Firefox 5. I just installed Lion yesterday for Mac, but this problem occurred even before I did so. After a period of time, FF stops working properly. I notice it when I try to open a new tab. It won't switch to the new tab and the screen turns blue. If I type in a web address, it looks like it tries to go there, but it doesn't. When I look at any other already open tab, it has the blue screen. I have to restart to get my proper web pages back.

btw, I can't type in this box. I'm typing this in another program and pasting it in. Using Firefox 5. I just installed Lion yesterday for Mac, but this problem occurred even before I did so. After a period of time, FF stops working properly. I notice it when I try to open a new tab. It won't switch to the new tab and the screen turns blue. If I type in a web address, it looks like it tries to go there, but it doesn't. When I look at any other already open tab, it has the blue screen. I have to restart to get my proper web pages back.

Alle antwurden (7)

alan_r
alan_r
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Whenever I click on "More System Details" there are several things I hope I won't see. Your Conduit Engine is one of them. It is malware by any reasonable definition and a cause of major problems with Firefox.

Google for information and advice as to how to get rid of it. Someone may come along with more specific advice..

If things aren't perfect after that you could do some straightforward troubleshooting(Safe Mode, Problematic Extensions, Hardware Acceleration etc) - in default theme -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

july1962
july1962 Fraacheigener
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I wasn't even sure what conduit engine was, so I pulled up my addons. It's disabled. Are you saying that just deleting it doesn't get rid of it?

alan_r
alan_r
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You have to completely clear it from your computer. Not knowing what it was and that you had it are definitions 1 and 2 0f malware.

I'm not sure how long it takes for problems to emerge but you could try running in Safe Mode for a while. Hold the Shift key down as you double click on the Firefox icon>ignore the page that opens>Continue. This will disable your extensions. If things work well, work through the troubleshooting link.

july1962
july1962 Fraacheigener
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Did a search and found conflicting information. Some said they've been using Conduit Engine with no problems for years, then I found posts that say how to remove it, but not what the problems are. When I tried to find the files from the removal instructions, they weren't there, so apparently when I removed it from my add-ons, it removed it entirely.

Hasan
Hasan
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So has your problem been resolved ??

july1962
july1962 Fraacheigener
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No (and I'm adding more since this has to be more than 3 characters). ;-)

Hasan
Hasan
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Basic Troubleshooting

https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting

Clear the Network Cache

https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache

Check and tell if its working.