Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Each morning I get a notice to download a Firefox security update. When I click install, I get a message saying Installing Firefox and Connecting to the update server. It never connects; the progress bar just spins all day.

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Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window.

Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.

Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window. Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.