Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

WHY HAVE YOU NOT ANSWERED MY FIRST QUESTION?

  • 4 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan Plankwing

Plankwing
Plankwing
more options

I asked why FFv6 update would not run then caused FF to refuse to run. No answer. Why? Poor customer service. Since, I downloaded v6 and "installed"; now, instead of running, I get "Error: Platform version '5.0' is not compatible with/minVersion > = 6.0/maxVersion < = 6.0" and FF won't run at all. I had to use IE to get to GooChrome and am using it to communicate with you. And, when I tried to leave a "comment" you returned "Cannot use this version, have to use the latest version of FF." Sheeesh! HOW DUMB IS THAT?!?!

I asked why FFv6 update would not run then caused FF to refuse to run. No answer. Why? Poor customer service. Since, I downloaded v6 and "installed"; now, instead of running, I get "Error: Platform version '5.0' is not compatible with/minVersion > = 6.0/maxVersion < = 6.0" and FF won't run at all. I had to use IE to get to GooChrome and am using it to communicate with you. And, when I tried to leave a "comment" you returned "Cannot use this version, have to use the latest version of FF." Sheeesh! HOW DUMB IS THAT?!?!

Alle antwurden (4)

Andrew
Andrew
  • Moderator
more options

So firefox won't open at all?

the-edmeister
the-edmeister
  • Moderator
more options

Original support request is here.
https://support.mozilla.com/en-US/questions/864099

Andrew
Andrew
  • Moderator
more options

Locking - Original Question https://support.mozilla.com/en-US/questions/864099

Plankwing
Plankwing Fraacheigener
more options

No, it will not run. I included the error message in my "question." As for "poor customer service," I thought this "question" system was going to Mozilla and not a Firefox forum. Please count that comment withdrawn.

Bewurke troch Plankwing op