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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Lost sync info...

  • 2 antwurd
  • 5 hawwe dit probleem
  • 12 werjeftes
  • Lêste antwurd fan stylusFXN

stylusFXN
stylusFXN
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I'd appreciate if you could help me on this.. I formatted my hdd and tried to sync my bookmarks back from previous state (previous instalation), but I accidently lost my sync key so I made another. I believed that I could acces my original sync account with another key, but it seems that it's not working like I expected. I have original sync key now, and I wonder if you could help me to retrieve my data. Please.

Thanks, Mat

I'd appreciate if you could help me on this.. I formatted my hdd and tried to sync my bookmarks back from previous state (previous instalation), but I accidently lost my sync key so I made another. I believed that I could acces my original sync account with another key, but it seems that it's not working like I expected. I have original sync key now, and I wonder if you could help me to retrieve my data. Please. Thanks, Mat

Keazen oplossing

Sorry, that data is gone. When you get a new SyncKey your data is automatically cleared from the sync server. The data is worthless without the correct SyncKey, which is used for encryption & decryption of your data as it is uploaded and downloaded to & from the sync server.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

the-edmeister
the-edmeister
  • Moderator
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Keazen oplossing

Sorry, that data is gone. When you get a new SyncKey your data is automatically cleared from the sync server. The data is worthless without the correct SyncKey, which is used for encryption & decryption of your data as it is uploaded and downloaded to & from the sync server.

stylusFXN
stylusFXN Fraacheigener
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Thanks for the assistance.

I feel pathetic right now.. ;(