Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Have failed four times to successfully download Firefox 6.0.2; what's wrong?

  • 3 antwurd
  • 11 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

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I download Firefox 6.0.2 and the icon comes up to be moved into the application folder. I do and then you say I have an older version of Firefox open and ask if I want to replace it. I click yes, but nothing happens, I guess. I dump the Firefox icon from the dock, but still nothing happens.

I download Firefox 6.0.2 and the icon comes up to be moved into the application folder. I do and then you say I have an older version of Firefox open and ask if I want to replace it. I click yes, but nothing happens, I guess. I dump the Firefox icon from the dock, but still nothing happens.

Alle antwurden (3)

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Pardon my ignorance. What is the DMG file?

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The .dmg file is the disk image file that has the Firefox installer in it.
On Mac Firefox comes as such a DMG file.

Open the DMG file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.