We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why does Firefox think I'm in the US when I'm in the UK?

  • 2 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan John99

gunna63
gunna63
more options

I'm in the UK, but Firefox thinks I'm in the US? The BBC website shows US based ads, and when I tried to watch video stream on the ITV website this morning, I'm told i can't watch it because I'm not in the UK? I'm in Berkshire, 40 miles from London!

I'm in the UK, but Firefox thinks I'm in the US? The BBC website shows US based ads, and when I tried to watch video stream on the ITV website this morning, I'm told i can't watch it because I'm not in the UK? I'm in Berkshire, 40 miles from London!

Alle antwurden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the Language settings and make sure that en-GB is the first choice.

  • Tools > Options > Content: Languages
John99
John99
more options

Are you using a none English ISP, a satellite link, or a work computer network ?
such problems will occur if the BBC does not recognise you as being in the UK.

BBC allow free use and no adverts to users in the UK (plus I believe Channel Isles & IOM). Additionaly I understand you are supposed to have a BBC TV licence to use the LIVE video parts of the iPlayer service.

Presumably ITV is similar, and also not recognising you as being in the UK.

Try to check the IP Address you are using, (Do a web search for methods - something such as http://whatismyipaddress.com/ ) does it appear to be in the UK ?