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Trying to import Favorites from Explorer, the "Import Data From Another Browser" is grayed out. Why?

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I'm trying to import my Favorites from Explorer. I click History, Show All History, Import & Backup. In the menu that follows, the "Import Data From Another Browser" is grayed out and won't let me select it. Any ideas why?

I'm trying to import my Favorites from Explorer. I click History, Show All History, Import & Backup. In the menu that follows, the "Import Data From Another Browser" is grayed out and won't let me select it. Any ideas why?

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Make sure that you do not run Firefox in permanent Private Browsing mode.

You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"

To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

  • Deselect: [ ] "Always use private browsing mode"

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