Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

i am running windows 7 and zone alarm and cannot download the new firefox update whice is 7 0 1

  • 5 antwurd
  • 2 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan Hasan

more options

i got message saying there was an update to firefox 7 0 1 but i download the update but it will not install i have also lost the older firefox,as i said i am running windows 7 32 bit and have zone alarm on the pc zone alarm came up that the download was not stable

i got message saying there was an update to firefox 7 0 1 but i download the update but it will not install i have also lost the older firefox,as i said i am running windows 7 32 bit and have zone alarm on the pc zone alarm came up that the download was not stable

Keazen oplossing

You need to Uninstall your current Firefox installation and then Reinstall Firefox.

-> Uninstall Firefox from your computer

  • DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
  • Restart your system

-> Download latest Firefox version from one of these links using some other Web Browser:

-> Installing Firefox

Check and tell if its working.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (5)

more options

-> Configuring Firewalls

-> Temporarily Disable Antivirus or update security software

-> Download latest Firefox version from one of these links:

-> Installing Firefox

Check and tell if its working.

Bewurke troch Hasan op

more options

hi mha007

                my antivirus was not the problem.i get the download for firefox and it loads onto my pc.but when i try to open it i get a box comes up saying,platform version 7 is not compatible with min version7/max version7.think this could be windods 7? thanks for your help. ken2

Bewurke troch ken2 op

more options

Keazen oplossing

You need to Uninstall your current Firefox installation and then Reinstall Firefox.

-> Uninstall Firefox from your computer

  • DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
  • Restart your system

-> Download latest Firefox version from one of these links using some other Web Browser:

-> Installing Firefox

Check and tell if its working.

more options

sorted out.i had to go into properties.then compatibility and change the window setting in there

more options

Glad to hear it

Bewurke troch Hasan op