Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I recently "upgraded" to v7, but in the process have lost bookmarks, persona, etc.

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michael.p.eldredge
michael.p.eldredge
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My previous version of Firefox (6 ?) would not open ... I kept getting error boxes saying something about an illegal application (sorry, didn't write down the whole message). When I opened IE, it would only let me open 2-3 tabs before giving me the "IE has experienced some problem and has to shut down". Once I got the Mozilla page open, IE would shut down anytime I tried to download Firefox. I finally (after more than a couple of dozen attempts) got the Mozzila page on, clicked the 'download' button for Firefox 7, and then actually got the set-up EXE file saved in my Program files. The first two times I tried to open my 'new' firefox, I got the same "illegal application" error. I would uninstall and try to down load again ... I finally "got a keeper", but then discovered I had lost bookmarks, add-ons, extensions.

My previous version of Firefox (6 ?) would not open ... I kept getting error boxes saying something about an illegal application (sorry, didn't write down the whole message). When I opened IE, it would only let me open 2-3 tabs before giving me the "IE has experienced some problem and has to shut down". Once I got the Mozilla page open, IE would shut down anytime I tried to download Firefox. I finally (after more than a couple of dozen attempts) got the Mozzila page on, clicked the 'download' button for Firefox 7, and then actually got the set-up EXE file saved in my Program files. The first two times I tried to open my 'new' firefox, I got the same "illegal application" error. I would uninstall and try to down load again ... I finally "got a keeper", but then discovered I had lost bookmarks, add-ons, extensions.

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finitarry
finitarry
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Try downloading Firefox again. If the installer refuses to work, you can try a zip version.

Choose the language and choose the zip version.

Your profile is probably damaged. I suggest trying to recover your bookmark backups from the profile, save them elsewhere, then make a new profile and put the bookmark backups into the new profile.