Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can't get Firefox to update to 3.6.18 it says connecting to update server but does nothing

  • 2 antwurd
  • 10 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan twylie44

more options

The update box keeps popping up to update to 3.6.18 but when I click to update it says connection to update server but then nothing happens no matter how long I wait. I am currently running 3.5.19. I do not want to go to Firefox 7.0 at this time. I am running Vista SP2 fully updated. I have the latest flash player. How do I get update 3.6.18?

The update box keeps popping up to update to 3.6.18 but when I click to update it says connection to update server but then nothing happens no matter how long I wait. I am currently running 3.5.19. I do not want to go to Firefox 7.0 at this time. I am running Vista SP2 fully updated. I have the latest flash player. How do I get update 3.6.18?

Alle antwurden (2)

more options

If you have problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

   Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
   Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html 
   Uninstall your current Firefox version.
   Do not remove personal data when you uninstall the current version. 

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

   It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. 

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Answer found by cor-el
more options

Thank you for the prompt response. I will try the version 3.6.23 to see if it solves the problem. BTW the link to version 4.0 takes you to 7.0. Is there nothing between 3.6 and 7.0 available? Thanks again for the suggestion, I'm sure that it will work.