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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 3 antwurd
  • 1 hat dit probleem
  • 5 werjeftes
  • Lêste antwurd fan meloyelo

meloyelo
meloyelo
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Firefox crashes when I try to open it and does the same thing in safe mode. Last night I had firefox open when I tried to shut down my Vista computer. It stopped me from shutting it down so I reopened it and shut down Firefox, then the computer. I have tried restoring to a point before this happened but it still crashes. I also tried uninstalling Firefox and reinstalling it but that did not help. What more can I do?

Firefox crashes when I try to open it and does the same thing in safe mode. Last night I had firefox open when I tried to shut down my Vista computer. It stopped me from shutting it down so I reopened it and shut down Firefox, then the computer. I have tried restoring to a point before this happened but it still crashes. I also tried uninstalling Firefox and reinstalling it but that did not help. What more can I do?

Alle antwurden (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

meloyelo
meloyelo Fraacheigener
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Since I can't start Firefox, I can't do any of the things you suggested: It crashes before it opens everytime.

meloyelo
meloyelo Fraacheigener
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Also, I could and did uninstall, download the latest version and install it before, now I can't unistall it and the shortcut doesn't work. If I go to the program file and double click on firefow.exe, then I get the window to report the crash.