Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Cannot download zip file

  • 1 antwurd
  • 6 hawwe dit probleem
  • 7 werjeftes
  • Lêste antwurd fan htrevelyan

Bugsieboy
Bugsieboy
more options

Why is it that with Firefox 8 I cannot download a zip file that was sent to me as an e-mail attachment? When I select the zip file a pop asks me if I want to 'open with' or 'save file'. Whichever option I choose the file is named attachment.ashx (this is not the name of the zip file I received).

The only way I have been able to resolve the problem so far is to open the e-mail using Windows Explorer, from which I can retrieve the zip file correctly.

Why is it that with Firefox 8 I cannot download a zip file that was sent to me as an e-mail attachment? When I select the zip file a pop asks me if I want to 'open with' or 'save file'. Whichever option I choose the file is named attachment.ashx (this is not the name of the zip file I received). The only way I have been able to resolve the problem so far is to open the e-mail using Windows Explorer, from which I can retrieve the zip file correctly.

Alle antwurden (1)

htrevelyan
htrevelyan
more options

I have the same problem since updating to Firefox 8 on my MacBook Pro. Now all files download as .ashx, sometimes I can open them via Word, but often they won't open at all. Previous versions of Firefox opened them in the appropriate application and saved them to the desktop. This has become such a problem that I have abandoned Firefox and have returned to Safari .....