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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I"x" out of Firefox and when I try to sign back in I get the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system".

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan SafeBrowser

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If I sign out of Firefox, why does it say I still have to close Firefox to get back on? I never have to do anything to close Firefox (it is already closed, of course).

If I sign out of Firefox, why does it say I still have to close Firefox to get back on? I never have to do anything to close Firefox (it is already closed, of course).

Alle antwurden (2)

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You need to push control alt delete, select task manager, highlight the Firefox process, and click "end" FF gets hung up once in a while. If this happens follow the above to end the fire fox process. Then when you start Firefox again the hang up should be cleared...

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Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.


  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: