Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I cannot create a new sync account on my desktop because it tells me that my email address is invalid: how do I correct this?

  • 2 antwurd
  • 17 hawwe dit probleem
  • 14 werjeftes
  • Lêste antwurd fan cor-el

more options

I am trying to create a new sync account, but my email address is rejected as an "invalid address": what must i do to overcome that?

I am trying to create a new sync account, but my email address is rejected as an "invalid address": what must i do to overcome that?

Keazen oplossing

Hi,

One reason could be that the email address is already registered. You can check that by typing a few extra characters. If the email is already registered you can Connect to that, otherwise you may have to register with another account.

Firefox Sync

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

more options

Keazen oplossing

Hi,

One reason could be that the email address is already registered. You can check that by typing a few extra characters. If the email is already registered you can Connect to that, otherwise you may have to register with another account.

Firefox Sync

Bewurke troch Vivek op

more options

Make sure that you type the full email address and wait a while.
You may see that message only while you are still typing your email address and in that case the message should disappear once you finished typing it.