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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

FIrefox Installer does not appear in Internet Explorer (Windows 7)

  • 4 antwurd
  • 7 hawwe dit probleem
  • 8 werjeftes
  • Lêste antwurd fan the-edmeister

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We are trying to download and install Firefox on a new ZT computer with Windows 7. We disabled popups on the Internet Explorer. We get the Download screen from Firefox but the Firefox installer (with "run") does not appear. How do we install and get off IE?

We are trying to download and install Firefox on a new ZT computer with Windows 7. We disabled popups on the Internet Explorer. We get the Download screen from Firefox but the Firefox installer (with "run") does not appear. How do we install and get off IE?

Keazen oplossing

Try downloading Firefox from here, just make sure you select the correct localization.
http://www.mozilla.com/en-US/firefox/all.html

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (4)

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Save the Firefox setup file to your desktop, the run the installer from there.

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We don't even see the Set-up file - we just keep getting the initial Download instructions page - no offer to run or save a file at all - no active buttons. I suspect something in IE or the ZT machine is blocking. I've taken down Firewall and Popup blockers. Related perhaps - whenever we click on a URL link, a BLANK screen appears and won't take us to the webpage. We can get there only by cutting and pasting links into the url bar.

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Download the .exe file and then execute it afterwards, from the download directory.

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Keazen oplossing

Try downloading Firefox from here, just make sure you select the correct localization.
http://www.mozilla.com/en-US/firefox/all.html