We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

does not print web page - 'save as' menu appears - unknown problem dialog box then appears. Only recently - does not happen in explorer??

  • 3 antwurd
  • 3 hawwe dit probleem
  • 11 werjeftes
  • Lêste antwurd fan Vivek

jaclynd
jaclynd
more options

Try to print a webpage or selection therefrom. When 'file'- 'print' selected on Mozilla tabs, it does not work. The print menu appears but when 'print' clicked, the 'save as' menu box appears. When 'save as' is closed a dialog box appears saying 'unknown error while printing'. Cannot print webpage unless from a screensaver (ie whole screen). This has only happened recently (update maybe). Tried on Windows Explorer and all ok

Try to print a webpage or selection therefrom. When 'file'- 'print' selected on Mozilla tabs, it does not work. The print menu appears but when 'print' clicked, the 'save as' menu box appears. When 'save as' is closed a dialog box appears saying 'unknown error while printing'. Cannot print webpage unless from a screensaver (ie whole screen). This has only happened recently (update maybe). Tried on Windows Explorer and all ok

Keazen oplossing

Having checked problem existed at all locations - found idiot finger trouble. When selecting 'print' noticed that 'Printer Selected' had been changed from my normal i865 to 'Microsoft Office Document Image writer'!!!!! Once changed back all O.K. Thanks for your trouble

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

Vivek
Vivek
more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

jaclynd
jaclynd Fraacheigener
more options

Keazen oplossing

Having checked problem existed at all locations - found idiot finger trouble. When selecting 'print' noticed that 'Printer Selected' had been changed from my normal i865 to 'Microsoft Office Document Image writer'!!!!! Once changed back all O.K. Thanks for your trouble

Vivek
Vivek
more options

Thank you for the helpful feedback.