Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Crashes Repeatedly

  • 6 antwurd
  • 10 hawwe dit probleem
  • 7 werjeftes
  • Lêste antwurd fan mackatak

Cirsine
Cirsine
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Crashes...tried in safe mode and didn't crash. Removed and re-stalled using NONE of the old profile info or add-ons. Added no add-ons, disabled graphics acceleration, still crashes unless in safe mode.

Crashes...tried in safe mode and didn't crash. Removed and re-stalled using NONE of the old profile info or add-ons. Added no add-ons, disabled graphics acceleration, still crashes unless in safe mode.

Alle antwurden (6)

cor-el
cor-el
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That can be a problem with WebRoot software (WRusr.dll shows in the module list of the crash report).

WebRoot is not in the extensions list (I only see RoboForm), so you may need to check the settings in WebRoot or try to contact their support.

Cirsine
Cirsine Fraacheigener
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Oh that makes sense...I disabled one particular feature and will see if that helps. Thank you so much for your help. I really really appreciate it

cor-el
cor-el
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You're welcome

mackatak
mackatak
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This browser must be the laughing stock of microsoft. Here are my crash reports; do they tell any of you experts anything that might assist in persuading me to perservere with firefox :- 


bp-6c464ccf-cee8-45ad-9838-cda5f212052626/05/201223:49
bp-0c1b0c94-9c7a-49f8-a497-2a5c7212052626/05/201223:48
bp-71e4b920-0aa9-4e64-a07a-5d212212052626/05/201223:47
bp-70cbf4f0-9757-45a3-a69c-ea976212052626/05/201223:46
bp-60560d0b-6a48-4ca0-b267-bd45d212052626/05/201223:29
bp-0b90ceed-9bd6-4598-9514-5aed5212052626/05/201218:07
bp-9537bdda-92dc-4922-a536-4ea16212052626/05/201218:06
bp-ee05544b-2897-49db-b0e7-0ed0e212052626/05/201218:05
bp-c9bfcddb-ed10-4381-ab20-b7efa212052626/05/201208:04
bp-4cf5dc38-b0e3-47b9-9478-9455a212052626/05/201208:01
bp-e8e75576-c437-40cb-8974-8cbbc212052626/05/201208:00
bp-f260be01-04e7-4d1f-929f-e3786212052626/05/201207:58
bp-7866f328-bc07-4b1d-acc4-e433a212052626/05/201207:57
bp-574cc293-ee64-43b9-9020-2f3d6212052626/05/201207:56
bp-bbacfee9-70da-4178-9b56-8f157212052626/05/201207:55
bp-07777aa5-02ac-4ca0-8a8e-e1268212052626/05/201207:54
bp-b3bd21bf-a06b-44c6-b605-b5f32212052626/05/201207:41
bp-a53f1b39-414e-49fb-8bae-42b53212052626/05/201207:40
bp-f952369e-f4dc-4885-a31a-91c1b212052626/05/201207:40
bp-99f58645-1ec0-4605-8c54-2eceb212052626/05/201207:39
bp-578a963c-dae4-4af5-9bcb-3e53a212052626/05/201207:04
bp-67604f1d-4896-4bc3-8c19-d208d212052626/05/201207:03
bp-6a0a3278-f7f3-4b48-aa46-bafb9212052525/05/201217:28
bp-5362ec89-b968-4b2d-bd13-8d30e212051919/05/201216:43
bp-c76fbbd4-0462-4904-9897-3a36f212050303/05/201210:20

Bewurke troch cor-el op

cor-el
cor-el
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mackatak,

Do you have any download extensions?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

See also:

mackatak
mackatak
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I don't have any download extensions. Firefox crashes in safe mode as well.