Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

buffering stuck open on a web page since 2/2012 yet i can still use my computer i just cant get on internet

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my computer works fine till i try to get on firefox/internet. it says i have a tab open & asks if i want to close or open a new one..neither way works!!! do i remove firefox? how do i get on the internet..my kid is battling cancer & i need my laptop at the hospital!!!!!!!

my computer works fine till i try to get on firefox/internet. it says i have a tab open & asks if i want to close or open a new one..neither way works!!! do i remove firefox? how do i get on the internet..my kid is battling cancer & i need my laptop at the hospital!!!!!!!

Keazen oplossing

Could you try starting Firefox in "Safe Mode" (Firefox Safe Mode, not Windows Safe Mode)?

With all Firefox windows closed, hold the Shift key when starting Firefox. When you get the Safe Mode dialog, don't check any boxes, just click Continue in Safe Mode.

Can you start up in Safe Mode?

More info: Diagnose Firefox issues using Troubleshoot Mode

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Keazen oplossing

Could you try starting Firefox in "Safe Mode" (Firefox Safe Mode, not Windows Safe Mode)?

With all Firefox windows closed, hold the Shift key when starting Firefox. When you get the Safe Mode dialog, don't check any boxes, just click Continue in Safe Mode.

Can you start up in Safe Mode?

More info: Diagnose Firefox issues using Troubleshoot Mode

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Hi lisak, hopefully it will work on your next startup, when you are no longer in Safe Mode. But if not, you can use the Safe Mode dialog to disable add-ons or try other steps to bypass the problem.

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It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).


You can try to reset Firefox and create a new profile if you keep having problems.