Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox crashes

  • 10 antwurd
  • 8 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan anmytle

more options

Whenever I try to start Firefox, a message shows saying, "We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report."

Every time I try to restart or quit, nothing works. It just won't start up at all. I tried to uninstall it and install Firefox again but it still won't start up.

Whenever I try to start Firefox, a message shows saying, "We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report." Every time I try to restart or quit, nothing works. It just won't start up at all. I tried to uninstall it and install Firefox again but it still won't start up.

Alle antwurden (10)

more options
more options

I already checked all of the possible solutions on Firefox but couldn't find a solution. So it directed me to here....

more options

It is a problem with the sskmngr.dll file

Google doesn't bring up anything with a search for this file, so you will find out yourself to which software it belongs.

more options

Is there some way to do that?

more options

Try to do a search in Windows and make sure to search in hidden location just in case.

Which security software (firewall, anti-virus) do you have?

more options

Malwarebytes. I just searched and it says it doesn't exist :(

more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

more options

Ah I fixed it. Thank you for the tipthough :)

more options

Can you give some more information about how you fixed it as this can help other with a similar problem.

more options

I actually didn't. I just had someone else that knew more about computers/programs help me and do it. Haha. Sorry!