Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Ask.com still preference search engine despite efforts to remove when google is the default

  • 6 antwurd
  • 7 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan porthome

more options

Initially, I did not request ask.com to become the default search engine and I did not ignore the box making the request. I have made the following efforts to return to google as default: Uninstalled ask.com and its automatic update, disabled all add-ons (including those that did not apply), checked extensions anything that pertained to ask.com (nothing was there), re-downloaded the latest version of Firefox, searched about:config for ask.com and reset it to default (google). On the Start Page the ask.com logo is still in the URL and a test search in the box under the logo yields ask.com results rather than google. Any additional recommendations would be helpful. At this point, I am considering the following: (1) restoring my computer to an earlier date; (2) reseting or removing firefox and reinstalling it; and (3) removing AVIRA.

Initially, I did not request ask.com to become the default search engine and I did not ignore the box making the request. I have made the following efforts to return to google as default: Uninstalled ask.com and its automatic update, disabled all add-ons (including those that did not apply), checked extensions anything that pertained to ask.com (nothing was there), re-downloaded the latest version of Firefox, searched about:config for ask.com and reset it to default (google). On the Start Page the ask.com logo is still in the URL and a test search in the box under the logo yields ask.com results rather than google. Any additional recommendations would be helpful. At this point, I am considering the following: (1) restoring my computer to an earlier date; (2) reseting or removing firefox and reinstalling it; and (3) removing AVIRA.

Bewurke troch hittgv op

Keazen oplossing

Found SerchReset and installed it. No change.

I did find a simple solution for this problem. Restore the computer to an earlier date, in this case it was a month. I then uninstalled Firefox, keeping my preferences. I allowed my computer to update for a second time all of the downloads for the previous 30 days. I then checked to determine where the ask.com was loaded, and this time deselected the box. In my instance, there was a second box to deselect in JAVA. I deselected the box, downloaded the remainder of my updates, and reinstalled Firefox. Problem solved.

Dit antwurd yn kontekst lêze 👍 3

Alle antwurden (6)

more options

Hi hittgv

go to about:config, find browser.startup.homepage_override.mstone and reset it (right-click > reset) exit firefox and restart it.


then install SearchReset add-on (the add-on is not permanent uninstalls itself after what makes.


thank you

more options

"browser.startup.homepage_override.mstone" not there.

Also, I continued to read the Helpful Solutions, and tried TonyE's (3/13/2011 5:09:21 a.m PDT). It is a modification of preferences in about:config. One recommendation "keyword.URL" did not have anything under "value" heading. This is where the ask.com link should have been. I modified as instructed (as if ask.com was there) and added the Google link recommended. It did not change ask.com on the startup page. I suspect that when I uninstalled ask.com, it removed the link but no link automatically replaced it. I hope that "keyword.URL" is the only one, but since browser.startup.homepage_override.mstone, is not listed, there could be others. Unfortunately, because "keyword.URL" did not have anything listed in its "value", I cannot filter for ask.com and replace or reset. Further, recommendations and/or solutions would be helpful.

more options

try the SearchReset add-on

more options

Keazen oplossing

Found SerchReset and installed it. No change.

I did find a simple solution for this problem. Restore the computer to an earlier date, in this case it was a month. I then uninstalled Firefox, keeping my preferences. I allowed my computer to update for a second time all of the downloads for the previous 30 days. I then checked to determine where the ask.com was loaded, and this time deselected the box. In my instance, there was a second box to deselect in JAVA. I deselected the box, downloaded the remainder of my updates, and reinstalled Firefox. Problem solved.

Bewurke troch hittgv op

more options

At next restart, all the old settings have been magically overwritten to their original values, and ASK is again firmly in control.

more options

After trying just about everything suggested on this and other fora, I hit upon "Firefox reset in Safe mode" - which fixed the problem!

>> Close Firefox >> Hold down shift key and click Firefox icon >> When started in safe mode, choose reset >> restart

As far as I can tell, bookmarks, saved passwords, history, and cookies were not harmed in the process.