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Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox 17.0.1 will not work with BBCiPlayer (but IE does)

  • 2 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan gullrock25

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When I try to view any tv show in iPlayer on my Dell Windows 7 machine I get a blank black screen. This is so with both catch-up programs and live ones. However, when I request viewing it in IE I have no problems at all. Interestingly I can view live tv in BBC iPlayer desktop ok. Also You tube videos work ok.

When I try to view any tv show in iPlayer on my Dell Windows 7 machine I get a blank black screen. This is so with both catch-up programs and live ones. However, when I request viewing it in IE I have no problems at all. Interestingly I can view live tv in BBC iPlayer desktop ok. Also You tube videos work ok.

Keazen oplossing

Well that was simple, mind you everything is simple if you know how to do it!! I followed the first suggestion and disabled hardware acceleration in Firefox.

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" 

BINGO - PROBLEM SOLVED. THANK YOU SO MUCH.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (2)

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Try to disable hardware acceleration in Firefox.


You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
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Keazen oplossing

Well that was simple, mind you everything is simple if you know how to do it!! I followed the first suggestion and disabled hardware acceleration in Firefox.

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" 

BINGO - PROBLEM SOLVED. THANK YOU SO MUCH.

Bewurke troch gullrock25 op