Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

My desktop icon for firefox when double clicked wont load the browser?

  • 4 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

knplee
knplee
more options

My firefox browser wont load when clicking the desktop icon...i have uninstalled and reinstalled ( i have done this 3 times) and it will work for a day then it doesnt work again. Im at my witts end and im about to go back to IE.

My firefox browser wont load when clicking the desktop icon...i have uninstalled and reinstalled ( i have done this 3 times) and it will work for a day then it doesnt work again. Im at my witts end and im about to go back to IE.

Alle antwurden (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also:

knplee
knplee Fraacheigener
more options

i think i figured it out, at least for now. I installed Adobe reader about a week ago so i could retrieve my w-2's, and i dont think Fire fox liked it. I uninstalled Adobe reader and fire fox and then reinstalled fire fox and all seems to be well again. We will see...Thanks

emily33
emily33
more options

How am I supposed to open Firefox in "SafeMode" when my issue to begin with, is that Firefox WONT OPEN? I've tried clicking on the "safe mode" button just to see if it would work, but it dosen't. And of course holding the shift key down isn't doing anything either. 

  This happened to me once before and I ended up un-installing and re-installing Firefox, but I don't want to have to keep doing that. Any suggestions?

Please help :-)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.