We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

After replacing a hijacked homepage, Google logo no longer there, is it still Google serarch, or still hijacked?

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Firefox homepage was hijacked by Bandoo. We got Firefox back, but missing the Google logo on the homepage and on search results. Is it still Google, or is another search engine still in there from the hijacking? The long orange Firefox box in upper left is gone too.

Firefox homepage was hijacked by Bandoo. We got Firefox back, but missing the Google logo on the homepage and on search results. Is it still Google, or is another search engine still in there from the hijacking? The long orange Firefox box in upper left is gone too.

Keazen oplossing

To get the FF Button you can right click the top of the window and select Menu for right now. Then reset.

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Keazen oplossing

To get the FF Button you can right click the top of the window and select Menu for right now. Then reset.