Om de ûnderfining foar jo te ferbetterjen is tydlik de funksjonaliteit dan dizze website troch ûnderhâldswurk beheind. Wannear in artikel jo probleem net oplost en jo in fraach stelle wolle, kin ús stipemienskip jo helpe yn @FirefoxSupport op Twitter en /r/firefox op Reddit.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can't watch Amazon instant videos because Digital Rights Management settings are incorrect....how do I change them?

  • 4 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan VideoWatcher

more options

I have Amazon Prime and I was able to stream videos without any problem. Now it tells me my device doesn't meet "content protection standards". I haven't changed anything (hardware, software) except Firefox updated. Is there a setting I need to change to fix this?

I have Amazon Prime and I was able to stream videos without any problem. Now it tells me my device doesn't meet "content protection standards". I haven't changed anything (hardware, software) except Firefox updated. Is there a setting I need to change to fix this?

Alle antwurden (4)

more options

hello, in case amazon uses a special plugin to perform this DRM-check, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

more options

You may need to update the Flash player (Shockwave Flash 10.3 r183) if this plugin used.

You can find the latest Flash player versions for Firefox on this page.

more options

I already had the latest version. Switched back to v10.3 and now back to 11.7. Rebooted and neither one worked. I feel it's either Flash Player or Firefox.

more options

Tried this too and it was already set to true. Set it to false and back to true, rebooted and neither worked. Found somewhere it could be a bad file in Flash Player, but after I changed to an earlier version I still had the same problem.